Inteq Group Blog

Digital Transformation vs. Business Process Reengineering (BPR)

Posted by James Proctor

Jul 6, 2017 1:25:03 PM

By: James Proctor, Director of Professional Services, The Inteq Group, Inc.

Author, Mastering Business Chaos

I am frequently asked the question - “What is the difference between Digital Transformation and Business Process Reengineering (BPR)?  Are they synonyms – really just two words for the same thing? Are they fundamentally different concepts?  Is one a subset of the other?  The short answer is “yes”, but that would be dodging the underlying complexity and nuances of the distinctions between BPR and Digital Transformation.  And, if you have been reading my posts for a while, you know that analyzing complexity and nuances are core to my discussions. 

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Topics: Business Process Reengineering, Business Process Management, Agile Business Analysis, Business Analysis, Business Requirements, Business Analyst Best Practices, Business Analyst, BPM, BPR, I.T. Modernization, Business Transformation, Digital Transformation, Artificial Inteligence

10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

Posted by James Proctor

Jun 22, 2017 2:35:26 PM

By: James Proctor, Director of Professional Services, The Inteq Group, Inc.

Author, Mastering Business Chaos

Censure (verb): To express severe disapproval of something. Related verbs: Dis [slang] - to show disrespect for, disparage, belittle, insult or criticize; Shun - to keep away from based on motives of dislike or to take pains to avoid.

Business Transformation and its many forms - Business Process Reengineering (BPR), business process improvement, Lean, digital transformation, modernization of enterprise systems, performance management, etc. are all main stream strategic initiatives driving organizational agility, enterprise effectiveness and operational efficiency.

I maintain that the soul of these initiatives begins with a solid current “as-is” state process map and sophisticated current state analysis.  Actually, I’ll go a step further and draw an unequivocal line in the sand that current state mapping and analysis is absolutely essential to successful business transformation initiatives.

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Topics: Business Process Reengineering, Business Process Management, Agile Business Analysis, Business Analysis, Business Requirements, Business Analyst Best Practices, Business Analyst, BPM, BPI, BPR, I.T. Modernization, Business Transformation, Digital Transformation, Artificial Inteligence

Think Like an Owner – Thriving in an AI Driven Economy

Posted by James Proctor

Jun 7, 2017 12:01:24 PM

By: James Proctor, Director of Professional Services, The Inteq Group, Inc.

Author, Mastering Business Chaos

In 2010 I released Mastering Business Chaos – Secrets to Being Indispensable and Becoming a Playmaker.  The core theme of Mastering Business Chaos is recognizing and embracing the changing nature of work – work is increasing separating into two distinct categories: 1) rules based work; and 2) knowledge and judgement based work. 

From P. 161 of Mastering Business Chaos: “One of the most important patterns to recognize in business process is the distinction between rules based work, and knowledge and judgment based work. This is where we make some order out of chaos. Rules based work is mechanical in nature. Knowledge and judgment work requires making decisions based on experience, skill and wisdom.  Most work activities have elements of both. Value is created by distilling the rules out of work activities to enable the rules to be performed mechanically (by people or by software) to free people to focus on making good decisions based on judgment and knowledge.”

I was right on target in 2010 in identifying the important distinction between rules based work, and knowledge and judgment based work.  However, what I did not anticipate in 2010 was the speed of adoption and the level of penetration of this concept in organizations – particularly the rate of evolution and speed of adoption of Artificial Intelligence (AI).

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Topics: Business Process Reengineering, Business Process Management, Agile Business Analysis, Business Analysis, Business Requirements, Business Analyst Best Practices, Business Analyst, BPM, BPI, BPR, I.T. Modernization, Business Transformation, Digital Transformation, Artificial Inteligence, Machine Learning

Digital Transformation Enablers - Artificial Intelligence & Machine Learning

Posted by James Proctor

Sep 29, 2016 1:28:32 PM

By: James Proctor, Director of Professional Services, The Inteq Group, Inc.

Author, Mastering Business Chaos


In my recent blog post, Digital Transformation – an Existential Threat to the Technological Late and Laggards, I defined digital transformation as leveraging information technology to disrupt traditional industry models and business practices to deliver exceptional customer and business value and create sustainable competitive advantage.

Advances in information technology are accelerating at such as rapid pace that organizations that are technological late adopters and especially technological laggards are not simply enabling their more technology adept competitors (often referred to technological innovators and early adopters) to gain an incremental competitive advantage, the late and laggard’s inability, or lack of awareness, to respond to advances in information technology pose an existential threat to the technological late and laggards.

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Topics: Business Process Reengineering, Business Process Management, Agile Business Analysis, Business Analysis, Business Requirements, Business Analyst Best Practices, Business Analyst, BPM, BPI, BPR, I.T. Modernization, Business Transformation, Digital Transformation, Artificial Inteligence, Machine Learning

Digital Transformation - an Existential Threat to Technological Laggards

Posted by James Proctor

Sep 20, 2016 12:46:01 PM

By: James Proctor, Director of Professional Services, The Inteq Group, Inc.

Author, Mastering Business Chaos

 

My definition of digital transformation is leveraging information technology to disrupt traditional industry models and business practices to deliver exceptional customer and business value and create sustainable competitive advantage.

So, based on my definition, why is “digital transformation” such a hot topic today?  How is digital transformation any different than the leveraging of information technology organizations have been doing over the last 10+ years?  Why is digital transformaton an existential threat to technological laggards?  Fair questions.  And, that is indeed the driver of this blog post.

 

 

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Topics: Business Process Reengineering, Business Process Management, Agile Business Analysis, Business Analysis, Business Requirements, Business Analyst Best Practices, Business Analyst, BPM, BPI, BPR, I.T. Modernization, Change Management, Business Transformation, Digital Transformation